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The features I like are the auto-off and the fact that the hot water syphon hinges out the way with the lid. I bought this to replace the same model which died after around 5 years of use. Also the lid stays up on it's own which is helpful. I give it 4 stars because I think it should have lasted longer given that it was not used every day. I chose this because I thought if the carafe broke I would have a spare seeing as they cost almost as much as a new machine. The carafe handle seems quite sturdy, but I did notice on the new one the metal band at the bottom was no longer present. It means the view to the contents is unobstructed, but I wonder if it will be a strong in the long run.
We have owned this machine for less than two years. It simply quit working one morning. The switch is flimsy, but I don't believe the switch malfunctioned. I believe heating element stopped working.
After many hours of internet searching I find that, according to posts more than 5 years old, a common problem has been that the "thermal fuses" stop working (one 240° & one 216°). The design is simple with a carafe that is solid and doesn't drip when coffee is poured. This was a great coffee maker until it stopped working. One day I turned on the coffee maker and nothing happened. The price was good with a top brand name. Mine worked for five months. One thermal fuse is $1.25. Having the repairs done is more than the coffee maker is worth to me.A sad coffee lover, Rick
I am so disappointed in Black & Decker. It was always 4 hours behind so I couldn't use the timer. Amazingly, same exact problem. Boy, was I mistaken. Returned it again. Someone else mentioned the same issue I had with the crackling and popping. I thought how can I go wrong buying a product with their name on it. I brought it back to the store thinking I just got a defective one and unfortunately exchanged it for another one.
Sounded like it could catch on fire any minute. The clock would not keep correct time. Clock always off by 4 hours and snap, crackle, pop. No more B&D for me.
Gotta say that I think B & D have done some re-engineering on this item since these initial reviews were written, based on all the problems which I haven't experienced in the week since I've purchased this. This has no timer on it. The brew-interrupt works fine, the heating element doesn't keep working after the water has gone through, and the spout on the coffee pot itself works perfectly. Might also note that some of these reviews really refer to another model. You turn it on, you turn it off. And, at least for me, everything works perfectly.
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